Terms and Conditions

1. Agreement to Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you") and Vizentra ("we," "us," or "our"), concerning your access to and use of the vizentra.wiki website as well as any other media form, media channel, mobile website, or mobile application related, linked, or otherwise connected thereto (collectively, the "Site").

You agree that by accessing the Site, you have read, understood, and agreed to be bound by all of these Terms. If you do not agree with all of these Terms, then you are expressly prohibited from using the Site and you must discontinue use immediately.

2. Acceptable Use

Our Site may not be used for any illegal or unauthorized purpose. You agree to comply with all laws, rules, and regulations applicable to your use of the Site and your purchase of services.

You may not use our Site:

  • For any unlawful purpose or to solicit others to perform unlawful acts
  • To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
  • To infringe upon or violate our intellectual property rights or the intellectual property rights of others
  • To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
  • To submit false or misleading information
  • To upload or transmit viruses or any other type of malicious code
  • To collect or track the personal information of others
  • To spam, phish, pharm, pretext, spider, crawl, or scrape
  • For any obscene or immoral purpose
  • To interfere with or circumvent the security features of the Site

3. Services

Vizentra provides data visualization, infographic design, dashboard development, concept visualization, report design, and presentation design services. All services are subject to availability and our acceptance of your project requirements.

Service Delivery

We will make reasonable efforts to deliver services within the timeframes specified in our proposals or agreements. However, delivery dates are estimates and not guarantees. Delays may occur due to factors beyond our control, including but not limited to client feedback cycles, scope changes, or technical complications.

Revisions and Changes

Each service package includes a specified number of revision rounds. Additional revisions beyond the included amount may incur additional charges. Significant scope changes may require a new agreement and additional fees.

4. Payment Terms

Payment terms vary by project size and complexity. Generally, we require:

  • 50% deposit before work begins on projects over $1,000
  • Full payment upfront for projects under $1,000
  • Final payment due upon project completion and delivery
  • Payment within 30 days of invoice date for ongoing services

Late payments may incur a 1.5% monthly service charge. We reserve the right to suspend work on projects with overdue payments.

5. Intellectual Property Rights

Upon full payment, you will own the final deliverables created specifically for your project. However, we retain the right to:

  • Display completed work in our portfolio
  • Use general methodologies and techniques developed during your project
  • Retain ownership of any pre-existing intellectual property
  • Use anonymized case studies for marketing purposes

You grant us a perpetual, royalty-free license to use your project for promotional purposes unless otherwise agreed in writing.

6. Client Responsibilities

To ensure successful project completion, clients are responsible for:

  • Providing accurate and complete project requirements
  • Supplying necessary data, content, and materials in a timely manner
  • Providing feedback within agreed timeframes
  • Ensuring they have rights to all materials provided to us
  • Making timely payments according to agreed terms
  • Communicating changes or concerns promptly

7. Confidentiality

We understand that you may share confidential information with us during the course of our work together. We agree to:

  • Keep all client information confidential
  • Use information only for the purpose of completing your project
  • Not disclose information to third parties without your consent
  • Return or destroy confidential materials upon request

8. Limitation of Liability

In no event shall Vizentra, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the Site or our services.

Our total liability for any claims arising from our services shall not exceed the total amount paid by you for the specific service giving rise to the claim.

9. Indemnification

You agree to defend, indemnify, and hold us harmless from and against any loss, damage, liability, claim, or demand, including reasonable attorneys' fees and expenses, made by any third party due to or arising out of your use of the Site, breach of these Terms, or infringement of any intellectual property or other right of any person or entity.

10. Termination

Either party may terminate a project agreement with written notice. In the event of termination:

  • You will pay for all work completed to the date of termination
  • We will deliver all completed work and materials
  • Both parties will return any confidential materials
  • Termination fees may apply as specified in individual agreements

11. Governing Law

These Terms shall be interpreted and governed by the laws of Turkey. Any disputes arising from these Terms or our services shall be subject to the exclusive jurisdiction of the courts in Istanbul, Turkey.

12. Changes to Terms

We reserve the right to change these Terms at any time. Updated Terms will be posted on our website with a new "Last updated" date. Your continued use of our Site or services after any changes constitutes acceptance of the new Terms.

13. Contact Information

If you have any questions about these Terms, please contact us at:

Vizentra
Galata Tower, Beyoğlu
Istanbul, Turkey
Email: [email protected]
Phone: +90 513 851 01 91

14. Severability

If any provision of these Terms is deemed invalid or unenforceable, the remaining provisions shall remain in full force and effect.

15. Entire Agreement

These Terms, along with any specific project agreements, constitute the entire agreement between you and Vizentra regarding the use of our Site and services, superseding any prior agreements or understandings.